INFORMATION WE COLLECT ABOUT YOU

When you access our Sites, we will learn certain information about you during your visit.

Information You Provide To Us. The Sites provides various places for users to provide information. We collect information that users provide by filling out forms on the Sites, communicating with us via contact forms, responding to surveys, search queries on our search feature, providing comments or other feedback, and providing information when ordering a product or service via the Sites.

We use the information you provide to us to deliver the requested product and/or service, to improve our overall performance, and to provide you with offers, promotions, and information.

Information We Collect Through Automatic Data Collection Technology. As you navigate through our Sites, we may use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through our Sites, and any communications between your computer and our Sites. Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.

The information we collect automatically is used for statistical data and will not include personal information. We use this data to improve our Sites and our service offerings. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information. 

HOW AND WHY WE COLLECT INFORMATION

The Company collects your information in order to record and support your participation in the activities you select. If you register to download a product, White Paper, free resource, book, sign up for our newsletter, and/or purchase a course or product from us, we collect your information. We use this information to track your preferences and to keep you informed about the products and services you have selected to receive and any related products and/or services. As a visitor to our Sites, you can engage in most activities without providing any personal information. It is only when you seek to download resources and/or register for services that you are required to provide information.

If you are outside the European Union and opt to receive any free resources, participate in any free training programs, register for a webinar, register for a live event, register for a seminar, or purchase any products sold by the Company on our Sites, we will automatically enrol you to receive our free email newsletter. If you do not wish to receive this newsletter, you can unsubscribe anytime. We include an “unsubscribe” link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to [email protected] requesting to unsubscribe from future emails.

If you are in the European Union and opt to receive any free resources, participate in any free training programs, register for a webinar, register for a live event, register for a seminar, or purchase any products sold by the Company on our Sites, we will only enrol you to receive our free email newsletter if you affirmatively consent to it. If you do not wish to receive this newsletter, you can unsubscribe anytime. We include an “unsubscribe” link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to [email protected] requesting to unsubscribe from future emails.

HOW WE USE THE INFORMATION THAT YOU PROVIDE TO US

We use personal information for the purpose of presenting our Sites and its contents to you, providing you with information, providing you with offers for products and services, providing you with information about your subscriptions and products, carrying out any contract between you and the Company, administering our business activities, providing customer service, and making available other items and services to our customers and prospective customers.

From time to time, we may use the information you provide to us to make you offers to purchase products and services provided by third parties in exchange for a commission to be paid to us by such third parties. Should you opt to take part in such promotions, the third parties will receive your information.

From time to time, we may use the information you provide to us to display advertisements to you that are tailored to your personal characteristics, interests, and activities.

USE OF COOKIES AND PIXELS

Similar to other commercial websites, our Sites utilise a standard technology called “cookies” and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other Websites.

The Company reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside our Sites so as to tailor advertising messages users see while visiting that social media website. The Company reserves the right to use these pixels in compliance with the policies of the various social media sites. 

California law requires us to let you know whether we honour “Do Not Track” requests set by your browser. Unfortunately, there is no industry or legal standard (or easy technological solution) about how to handle these responses. Thus, we don’t currently respond to Do Not Track signals at this time.

THIRD-PARTY USE OF COOKIES

Some content or applications, including advertisements, on our Sites are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Sites. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioural) advertising or other targeted content. 

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

DISCLOSURE OF YOUR INFORMATION

As a general rule, we do not sell, rent, lease or otherwise transfer any information collected whether automatically or through your voluntary action.

We may disclose your personal information to our subsidiaries, affiliates, and service providers for the purpose of providing our services to you. 

We may disclose your personal information to a third-party, including a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and the Company.

We may provide your information to any successor in interest in the event of a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of the Company’s assets and/or business.

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights or when compelled by a court or other governmental entity to do so.

HOW WE PROTECT YOUR INFORMATION AND SECURE INFORMATION TRANSMISSIONS

We employ commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. This includes using standard security protocols and working only with reputable third-party vendors.

Email is not recognised as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on our Sites may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information and other sensitive information is never transmitted via email.

The Company may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our Sites, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.

For site security purposes and to ensure that this service remains available to all users, the Company uses software programs to monitor network traffic to identify unauthorised attempts to upload or change information, or otherwise cause damage.

PROTECTING THE PRIVACY OF OTHERS - YOUR RESPONSIBILITY TO THE PARTICIPANTS IN YOUR PROJECTS

The Company provides training on how to design, conduct, analyse and report on market research projects with a variety of Business-to-Consumer and Business-to-Business respondent and participant groups. Participants in any market research projects provide responses and information with the expectation that their information will be handled respectfully and not abused. No respondent or participant should be identified or disadvantaged as a result of their participation in a market research project.

Note that YOU, and not the Company, are entirely responsible for complying with all applicable data protection laws and regulations for respondent and participant privacy, which includes respondent and participant privacy with respect to any data that you collect, store, analyse and report for any market research that YOU undertake. This includes meeting your obligations under any relevant and applicable Privacy legislation as it applies to your or your business regarding the way that any personal information is handled, used and managed. 

CHILDREN UNDER THE AGE OF 13

Our Sites are not intended for children under 13 years of age. No one under age 13 may provide any information to, or on, our Sites. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on our Sites, or through any of its features/register on our Sites, make any purchases through our Sites, use any of the interactive or public comment features of our Sites, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. 

If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected]

POLICY CHANGES

It is our policy to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat our users' personal information, we will notify you by email to the email address specified in your account and/or through a notice on our Sites. The date the Privacy Policy was last revised is identified at the bottom of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Sites and this Privacy Policy to check for any changes.

VISITORS’ GDPR RIGHTS

If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation (GDPR).

Those rights include:

•   We will retain any information you choose to provide to us until the earlier of: (a) you asking us to delete the information, (b) our decision to cease using our existing data providers, or (c) the Company decides that the value in retaining the data is outweighed by the costs of retaining it

•   You have the right to request access to your data that the Company stores and the rights to either rectify or erase your personal data 

•   You have the right to seek restrictions on the processing of your data

•   You have the right to object to the processing of your data and the right to the portability of your data 

•   To the extent that you provided consent to the Company’s processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent

•   You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation

We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.

HOW YOU CAN ACCESS THE PERSONAL INFORMATION THAT WE COLLECT 

We are happy to provide you with details of personal information held about you. To access this information, you need to email or write to us using the contact details below. If you believe that your personal information has been misused, you can inform us of your complaint by writing to our address and we will attempt to resolve the matter.

CONTACT US 

The Wherewithal Group welcomes your questions or comments regarding our Privacy Policy. You can contact us at: 

The Wherewithal Group Pty Ltd

PO BOX 788

SANCTUARY COVE

QUEENSLAND 4212

AUSTRALIA

Email Address: privacy@thewherewithalgroup.com 

Effective as of 22 October 2024